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Carrom Products Warranty Information

Carrom products are intended for home use only.  Any commercail or institutional use will void this warranty.  These products are intended for use by or under the supervision of adults.

Limited 90 Day Warranty

  • Carrom Company warrants all games to be free from defects in material and workmanship for a period of (90) days from the date of original purchase.  Should any defect in material or workmanship appear during that warranty period, the component will be repaired or replaced at Carrom's option.
  • Should your claim involve the electronic scoring unit for your game, prior to returning the unit, please check the freshness of the batteries as well as their correct installation.  For accurate diagnosis, please return the batteries with the unit for warranty service.
  • The shatterproof clear sports domes are used to retain pucks and balls during game play.  The dome is warranted only against breakage.  Minor scratches, dents, and other visual flaws do not affect play and are not covered under this warranty.  New domes may be purchased at the owner's expense through the factory.
  • This warranty does not include damage due to misuse, vandalism, shipping, or incorrect assembly of components.
  • This warranty gives you specific rights and you may also have other rights which vary from state to state.
  • Please mail your claim to Carrom's warranty department.  You must include proof of purchase, faulty component with a detailed explanation of the problem, and your return address and daytime phone number.

Limited 1 Year Warranty - APPLIES TO SIGNATURE MODELS ONLY

  • Carrom Company warrants all games to be free from defects in material and workmanship for a period of 1 year from the date of original purchase.  Should any defect in material or workmanship appear during that warranty period, the component will be repaired or replaced at Carrom's option.
  • Should your claim involve the electronic scoring unit for your game, prior to returning the unit, please check the freshness of the batteries as well as their correct installation.  For accurate diagnosis, please return the batteries with the unit for warranty service.
  • The shatterproof clear sports domes are used to retain pucks and balls during game play.  The dome is warranted only against breakage.  Minor scratches, dents, and other visual flaws do not affect play and are not covered under this warranty.  New domes may be purchased at the owner's expense through the factory.
  • This warranty does not include damage due to misuse, vandalism, shipping, or incorrect assembly of components.
  • This warranty gives you specific rights and you may also have other rights which vary from state to state.
  • Please mail your claim to Carrom's warranty department.  You must include proof of purchase, faulty component with a detailed explanation of the problem, and your return address and daytime phone number.

 

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